Even though NJ announced this week the shutdown order is extended for 30 more days, we need to begin to prepare for the day businesses can be reopened. It will not be business as usual, but instead changes must be made to keep our customers and staff safe, and instill customer confidence that they can safely patronize our establishments.
A recent study in the state of Georgia, the first state to fully open their restaurants, found there is hesitation to return to normal activities right now, but a majority will feel comfortable if they observe signs a restaurant is creating a safer environment for them.
Top on the list for diners:
Hand sanitizer dispensers
Employees wearing gloves
Employees sanitizing surfaces
Using single-use condiments, utensils and menus
Here's more thoughts on this subject from Modern Restaurant Management.
What can you do now to prepare for the eventual reopening of on-premise dining?
The National Restaurant Association has prepared an excellent detailed guide for restaurant operators that provides a framework for best practices as you reopen.
Read it here: Covid-19 Reopening Guidance
Your work is not completed once you open your doors and welcome back your workers and others. The CDC recommends that you should maintain routine cleaning and disinfection procedures after reopening to reduce the potential for exposure. Finally, you should continue to monitor COVID-19 in your area, and if necessary, be prepared to close your facilities quickly if another outbreak occurs.
How do you know when you're ready to reopen?
The CDC has prepared an info graphic guide to assist business owners in making decisions and evaluating their readiness to reopen.
Read it here: Reopening Workplaces During the COVID-19 Pandemic
We're here to help. We'll share resources, answer questions and work with you to adapt your insurance as needed. Stay strong. Stay safe.