What will diners expect post-Covid?
When stay-at-home orders are lifted, it will not be business as usual, but instead changes must be made to keep customers and staff safe, and instill customer confidence that they can safely patronize our establishments.
A recent study in the state of Georgia, the first state to fully open their restaurants, found there is hesitation to return to normal activities right now, but a majority will feel comfortable if they observe signs a restaurant is creating a safer environment for them.
Top on the list for diners:
- Hand sanitizer dispensers
- Employees wearing gloves
- Employees sanitizing surfaces
- Fewer tables
- Using single-use condiments, utensils and menus
How do you know when you're ready to reopen?
The CDC has prepared an info graphic guide to assist business owners in making decisions and evaluating their readiness to reopen. Reopening Workplaces During the COVID-19 Pandemic
What's changing for restaurants post-Covid-19?
As consumers begin to eat out again when restaurants reopen, the question will be less about the food, and more so about what steps the restaurant has taken to ensure the health and safety of guests. So what can restaurants do to adapt their offerings to this changed consumer? Here's more thoughts on this subject from Modern Restaurant Management. Read here.
Passion, Expertise and a Commitment to Excellence
That’s what it takes to be successful in the Food & Beverage industries. We know because our team at the Heist Insurance Food & Beverage Division has worked in those industries. And we’ve brought that same level of dedication to helping you protect your business, and the success you’ve worked so hard to achieve.
Customized Coverages To Meet Your Specific Needs
Our consultative approach allows us to customize a program to your unique operations. Some business owners see insurance as a commodity – one policy is as good as the next. Not true. At the Heist Insurance Agency, we understand that every business is unique. Our process is specifically designed to identify, measure, and mitigate risk, driving down the cost of insurance and helping increase profitability. Whether your business is food manufacturing, beverage distribution, or restaurant owner, you need a team of professionals that understands the wide variety of risks and exposures that you face every day. And with the intense level of competition in today’s business environment, it is essential to have a plan in place should a loss occur.
We Specialize In
- Fine dining
- Bakeries — retail and wholesale
- Liquor stores
- Casual dining
- Delicatessen
- Catering halls
- Meat / seafood markets, retail and wholesale
- Restaurants
- Specialty food shops
- Breweries
- Distillers
Member NJ Restaurant & Hospitality Association
Focused On Risk Control And Preventing Loss
The best way to control costs and keep your business running smoothly is to avoid an accident or other loss in the first place. So our experts will help facilitate a thorough risk assessment including on-site inspections to help identify and mitigate your exposures. We will continue to monitor and adjust your risk management program to fit your evolving needs, which will help protect workers, safeguard assets, and improve your overall bottom line.
Exposures Covered May Include:
- Equipment Breakdown
- Delivery
- Grease Fires
- Food Contamination/ Food Safety/ Food Security
- Product Recall
- Reputation and Customer Retention
- Premise Slip and Fall
- Food Born Illness
- Harassment & Discrimination
- Liquor Liability
- Workplace Safety
- Supply Chain Disruptions
- Theft
- Data Breach
HELPING BUSINESS OWNERS KEEP THEIR SEAT AT THE TABLE
Outstanding Claims Handling and Customer Service
At Heist Insurance Agency, experience, integrity and personal service are the pillars upon which our business, and our reputation, has been built. We take a consistent and seamless approach to handling claims, beginning with the initial report all the way through to the final resolution. Our claims staff is here to make certain that the insurance carriers are diligent in paying claims properly, accurately, and promptly.
For more information about our Food & Beverage Program, or for any other insurance need, call us at (800) 220-6613.
Joe's Table for Two
We're proud to be a sponsor and occasional guest host of this show that talks all about food, culinary excellence, hospitality and so much more! Tune into Atlantic City, NJ area WOND 1400AM Radio Talk Show every Saturday from 10AM to 1PM, where you can call in at 609-927-1100 with questions related to food, wine and travel in the South Jersey region and around the world!
Proud Member
Support. Educate. Advocate.
Your go-to source for and about the NJ hospitality industry. Local events, resources and legislative updates are some of what the NJRHA offers.
Proud Member
Home to ServSafe training and certification.
The National Restaurant Association features research, trends and advocacy for the restaurant industry, as well as guidance on business operations.
Proud Member
Look here for valuable resources for reopening.
Visit Modern Restaurant Management for helpful information on the restaurant industry, including marketing, operations, design and technology.